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IT Solutions Technician

Level: 3

Delivery Method: Level 3

Typical Duration/length of course: 18 Months

Fees: POA


Entry Requirements: Whilst employers will set the criteria  typically and apprentice might be expected to already have 5 GCSEs (A*-C) 9-4. other relevant qualifications or experience; or pass an aptitude test. Apprentices without level 2 English and maths will need to achieve these prior to the end point assessment.

Course Code: APPITSL3

UCAS Code: NA 


Course Overview:

IT Solutions Technicians develop, implement and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications).


They work as part of a multi-disciplinary team. Many such teams will be modern “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support. In more traditional organisations the team is likely to be focused more at one or other end of this broad set of activities. Such teams may well be in transition to a modern “DevOps” style team.


This apprenticeship is recognised for entry onto the BCS, The Chartered Institute for IT, Register of IT Technicians confirming level 3 professional competence. Those completing the apprenticeship can apply for registration.


  • IT Solutions Technician

  • Service Analyst

  • Junior Systems Analyst

  • Systems Developer

  • Database Technician

  • IT Support Analyst

  • IT Support Technician

  • IT Systems Support

  • Junior DevOps Professional

  • IT Service Desk

  • Applications Support Technician (at 2nd, 3rd or 4th line support) 

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